AT&T outage caused by software update, company says

February 23, 2024

AT&T says they have "restored wireless service to all our affected customers." A temporary network disruption that affected AT &T customers in the U.S. Thursday was caused by a software update, the company said. Sources have told ABC News that there was nothing nefarious or malicious about the incident. The outage was not caused by an external actor, according to a source familiar with the situation. The FCC has been in touch with AT &T to figure out what caused the outage, according to National Security Communications Advisor John Kirby.