Our findings have reported that 56% of British people feel put off seeing their GP because of NHS waiting list times. As consequence, 48% of British people are using over the counter (OTC) medication to treat their MSK issues. More people are turning to chiropractors to manage poor mobility, pain and wider health concerns arising from MSK issues before they worsen. It is concerning to see the number of British people that are suffering in silence and living with these MSK issues for over a year. Through the Patient Charter BCA chiropractors provide reassurance to their patients and that they will empower them to make an informed decision about their treatment.