United Airlines has been slammed for its 'criminally bad' customer service as desperate families were forced to sleep in airports amid a Fourth of July 'flightmare'. 'United airlines is just criminally bad,' he wrote, noting in the video the ratio of employees to customers. More severe weather is expected to pummel at least 15 states from the Northeast and mid-Atlantic to the Southeast on Monday - and possibly into Tuesday. The East Coast could also see severe weather last into Fourth of July on Tuesday. Really bad weather, air traffic control issues and some of our own operational challenges led to a rough experience for you and many of our customers.