Inside the organized crime rings plaguing retailers including Ulta, T.J. Maxx and Walgreens

March 12, 2024

In a tony suburban enclave in the San Diego foothills, police say, an organized retail crime “queenpin” had built an empire. Whether organized retail crime is actually rising is up for debate. The National Retail Federation estimates that retailers lost $40.5 billion to external theft, including organized retail crime, in 2022. CNBC embedded with teams from HSI and California Highway Patrol to witness four organized retail crime operations for this investigation. “In this instance, we did not receive signals to identify the seller was engaged in selling stolen goods,” Amazon said.