The Cure forced Ticketmaster to refund fans a portion of "unduly high" fees

16 that he was “as sickened as you all are” by exorbitant fees on Ticketmaster ticket sales. The ticketing platform’s website offers some, albeit vague, breakdown of the ticket price and fees:Face Value Price: The base ticket price is determined by clients and is remitted to clients. Order processing fee: A transaction charge levied once per order, which offsets the costs of ticket handling, shipping and support. In some cases, Ticketmaster’s order processing costs may be lower than the order processing fee—that’s when the company “may earn a profit” on the order processing fee. In some cases, Ticketmaster’s order processing costs may be lower than the order processing fee—that’s when the company “may earn a profit” on the order processing fee.